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| Communications Tracking |
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- Email Project Tracking - Emails are logged against projects by simply emailing track@officespark.com.
- Contact/Sales Tracking - All emails sent to a customer can be tracked using track@officespark.com, the email is automatically added to the customers record.
- Files - Any attachment such as pdf, word, excel can be added to a project / contact todo item.
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| Sales Force Management |
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- Qualification of leads screen - Fully configurable.
- Mile stone sales process screen - Fully configurable.
- Powerful sales dashboard, with drill down.
- Relationship Mapper between contacts and companies.
- Opportunities call back and chasing system.
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| Diary and Todo List |
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- SMS and/or Email reminders.
- Synchronise to Outlook in 1 click.
- Shared Diaries/Todo.
- View other peoples Diaries/Todo.
- Assign to others.
- Invite contacts outside the organisation by email automatically.
- Can forward emails into todo list, to automatically create new items.
- Meeting reports aligned with Diaries.
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| E-Campaign Management |
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- Build rich html contents online, all hosting of images/attachments done through spark.
- WSIWYG editor built in.
- 100% online.
- Email response handling.
- Test button for "Trial" runs before sending.
- Ability to start and stop email sending from any point/contact.
- Integrates sales management with email campaign management.
- Ability to have responses sent to any email address.
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| Reporting and Searching |
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- Free text search.
- Traditional filtered lists and searches.
- Tagging capability with customisable tree of tags to support complex business searching.
- Rich graphical dashboards.
- Any attachments added to the system become searchable by text, due to our unique Text extraction technology.
- Look at accounts from a contact level, company level and or a project level.
- PDF document generation.
- Postcode to visual map button to see maps instantly.
- Realtime Dashboard.
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| Resource Management |
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- Full resource manager.
- Clashes and diary view of bookings.
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| Project Management |
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- Project todo lists and diaries for meetings, integrated with personal diaries and todo lists.
- Overdue reminder.
- Staff availability and scheduler.
- SMS messaging for urgent responses.
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| File Manager |
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- Supports any file type.
- Has Thumb nail view.
- Security levels for documents/folders.
- High volume uploads using zip files which then unzip automatically on server.
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| HR System |
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- Complete HR system.
- Photo support on any records.
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| Website integration |
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- Enquiries from website can be automatically entered on todo list or contact list.
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| Configuration |
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- Full configuration of system, hiding of field or tabs, renaming fields or tabs, changing the content of drop downs.
- Ability to add own company logo.
- Custom tabs and fields.
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| Backup and Security |
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- Your data is backed up every 15 minutes to our secondary standby server.
- Monthly CD copies of your database can be ordered.
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| Others |
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- Multi company databases accessible from one login id.
- 100% web based.
- SOAP programming API available.
- Fully normalised relational database system.
- Google search bar built in.
- Built in news feed.
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